Customer Rating: 
Summary: Novelist beware
Comment: When I purchased this camera it advertised GPS location on pictures. Being new to photography I read it as it was included in the camera....NOT. It is a separate device that you must carry and then it matches the time of the picture with the time on the GPS tracking devise and then pinpoints it on a map. Since then this has been removed from the description. THE GPS WAS MY MAIN REASON FOR BUYING THIS CAMERA, it was just plain misleading.
I am still figuring out this camera. NOT nearly as easy as my cheaper Cybershot. Point and Shoot does not describe this camera. But again I am new to photography.
Customer Rating: Summary: Extremely Poor Picture Quality & Customer Service
Comment: I purchased the DSCT500 new in November 2008. Unfortunately, the picture quality was way below any digital camera I have ever owned or used. I was advised to send to the Sony Repair Center which I did. It was returned and the pictures were still of low quality. It appears that perhaps there was a defect in the lens, the sensor, or the programming. However, my main complaint turns out to be the lack of service by Sony Customer Service and Customer Relations. My calls have not been logged properly, I have been hung up on, and I have spent countless hours on hold and being switched from one department to another. I am very disappointed in every aspect of this purchase. I don't know what else to say beyond the fact that I am totally frustrated and might as well chalk up the $400 as a total loss. Sony has disappointed me big time, and left me helpless.
Customer Rating: Summary: Good Camera
Comment: I have owned this camera for almost a month now and have been very satisfied with it. The 5x zoom is excellent and much better than my prior camera's 3x zoom. The HD video is super and I can get over 3 hours of HD video on my 16gb memory card pro duo. I was worried about the battery life based upon other reviews. The camera took 120 pictures and 7 minutes of HD video outside with no flash. That is plenty good for me. I have an extra battery just in case and estimate the flash will bring down the number of pictures to about 2/3 of what I got without the flash.
All in all, this camera is very nice, takes good pictures and video, and was worth what I paid.
jeff
Customer Rating: Summary: Good Technology Marred by Bad Design
Comment: I ended up taking this camera back to the store, and it broke my heart to do it. In all other respect I was very happy with the advanced tech the T500 brings to the table. The HD video looked great, touchscreen made it easy to get around the menu system, and it took pretty good pictures....
Except under flash conditions. Using the flash will result in pictures filled with dust orbs, little flecks of dust reflecting light back due to the proximity of the flash to the lens. This renders the T500 useless under flash conditions, which is a deal-breaker for me.
So back it went. Hopefully the Sony designers can fix this fatal flaw with their ultra-compact cameras.
Customer Rating: Summary: Large spots/bubbles in indoor shots with flash
Comment: I'm on my second one of these cameras (DSC-T500), and both have recorded large bubbles or spots on the pictures that are taken indoors with flash. Not every single such picture, but most of them have this. I haven't seen this mentioned in any other review - is anyone else seeing this?
Other than that, the outdoor pictures and videos are great. But ruined indoor photos are a deal breaker.
