Customer Rating: 
Summary: Bad Phone - Do NOT Buy!
Comment: Cannot agree more with the Dec. 2007 one-star review from RJL.
I have had this phone for 6 months now; was a previous Blackberry user but changed companies. At first the phone seems great with all the features, particularly the touch screen (v Blackberry). However, it constantly jams, drops calls, or just freezes up. It can't hold a charge more than 24 hrs and at least once a day I have to "reboot" and remove the batter just to unjam it.
My advice - stick with a Blackberry. This is one terrible device.
Customer Rating: Summary: To know my Palm is to love it
Comment: Over the last 9 years, I've had two PDA models (Palm Handspring and HP 2100) and was very satisfied with both, as well as half a dozen different types of phones with mixed reviews. When I became aware of the 700wx, which would combine the Palm PDA with Windows platform AND cell svc, I couldn't wait to try it. (My wife threatened to divorce me if I used all the upgrade money for the device, and gosh, I'll miss her....)
Having worked through several personal cell svc issues, as well as working for a major carrier, I have a fairly clear picture of how the various networks work, and folks, face it; dropped calls are not going away anytime soon. With everyone and their brother (and their brother's cousins neighbor's paperboys grandmother) having a cell phone, various markets are going to get, and stay, saturated until the carrier can find a way to better handle the call volume.
As far as bluetooth issues, I'll quote Gary Coleman: "Wha ju talkin' 'bout Willis?" I'd done a fair amount of research prior to buying, and my phone links and unlinks from my car's bluetooth system automatically (due to my having the settings set for it to do that...), so I never have to worry about juggling the phone while I'm on the road.
The ONLY reason I didn't give the device a full 5-star rating is: there's very little in this world that's perfect, so my 4 (4.5 if you'll permit me) is as close to a 5-star as any product would get.
So, for those of you who aren't getting the kind of satisfaction you're looking for, I'd classify you into one of three categories:
1) The area you live in is the problem and you'll have to live with dropped calls (or plan your calls around peak call times).
2) You aren't very knowledgable about devices and need to spend more time with the user manual to maximize your device's performance, or
3) You're a flippin' perfectionist wanker who expects the world delivered on a silver platter before lunchtime, and you need to wake up and stop driving yourself (and those around you, most likely) to the nearest loony bin. If you're in management, be careful about any food or drink provided by those you manage; you've probably been on their hit list for a WHILE....
Customer Rating: Summary: Terrible Bluetooth Performance!!! Verizon Replaced 4 Times!!!
Comment: I owned the Treo 700WX for about 6 months and for the first 4 months it performed ok. At about the four month period, the phone began to lock up and the only way to reset it was to remove the battery and power-up the phone. After being forced to do this several times, I returned the phone to Verizon. Verizon sent me 4 different treos over a 2 month period...all with similar issues. I finally became fed up and switched to the Blackberry Curve. I am extremely happy with the Curve!!!! I will never purchase another Treo product.
Also, as a side note, I never knew how bad the bluetooth connectivity on the Treo was until I owned the blackberry. I have never lost bluetooth connectivity with the Blackberry but the Treo frequently lost connection to my headset.
I would not recommend the Treo. Too many other reliable options out there!
Good luck on your search!!!
Customer Rating: Summary: Worst phone ever
Comment: I on my third Palm 700wx in 9 months. I am done with this phone now and I am moving onto the Iphone. Problems:
1) poor bluetooth connectivity. Always loses the signal and sometimes won't even connect at all.
2) this is the newest problem - it now says that it has "no service" on the phone constantly. It won't dial and won't receive texts, but it will get on the internet.
3) activesync - for the first 6 months I had the phone I had nothing but problems even after installing the program updates for the phone. I kept getting connectivity error messages and not even my IT people at work could figure out the problem. Palm sent me two replacement phones over that period. The third one seems to be finally be working, although there are intermittent connection problems with my server at work. Sometimes the emails won't "push" to the phone.
4) This phone is always freezing even though I have closed all running applications. It takes like 3 min sometimes for the phone to find a number in my contacts. It's just plain slow. God forbid if I ever ahd to make a really important life-saving phone call, because this thing would surely freeze. I put an SD card in thinking that would solve the problem, but it hasn't. I am continuously doing soft resets but those don't really work. I have had to do a hard reset at least 9 times in 9 months. It's very frustrating losing all my information all the time. Thank god most of it is on my computer and I can just re-sync it.
5) Calendar - there is no word wrap, so you can't see the entire heading on the calendar. You have to put most of the info in the notes section.
I am not the only one that has these problems. My office bought these Palm 700wx phones for the employees in the office. 4/4 phones have had problems. We have all had problems with the active sync and with the phone freezing. Palm has had to replace each of our phones at least once. One person couldn't stand it anymore and switched over to the iphone. She loves it. I think the rest of us will follow.
Do not buy this phone unless you want to constantly have interruptions and be ont he phone with tech support all the time.
Customer Rating: Summary: A great Smartphone - know what you're buying
Comment: I'm surprised at some of the reviews here for this phone. I wonder if some people expect perfection, or don't know the best way to use the phone. I was given a new one (from a generous friend in the industry) so luckily it cost me nothing, but it was replacing a first generation Motorola Q that I would have paid to get rid of. THAT is a horrible smartphone.
While I didn't pay for this 700wx, I certainly would have. With Windows Mobile, it easily connects to Exchange, and with the 1.22 Palm update and Audio Patch (a bit annoying to have to do, but very easy to install), the phone has been flawless.
I searched high and low for a phone most people liked. It seemed there was no good solution, but I've had this about a week now, and have found it to be by far, the best smartphone I've had in terms of ease of use, performance, and erally great Palm upgrades and tweaks to the Windows Mobile OS, making it feel somewhat "blackberry like" when typing.
I wonder if dome people are confusing the 700wx with the 700w or even the 700p (which has the Palm OS, not WM).
