Customer Rating: 
Summary: Voicemail delays days and broke after 1 year!
Comment: My wife and I got these phones free from T-Mobile as part of a 2-year contract renewal. We previously had no-frills Nokia phones that worked great, but decided to "upgrade" and get these more compact phones. T-Mobile signal (in Chicago) came through great on our old Nokia phones... Not so much on these. Not only do calls drop, but-- and this is big-- voicemail messages come through a day or two late! We would get meeting re-schedules, greetings, etc. days after they were sent, and would constantly have to apologize to our friends & family for our crummy phone's voicemail delay. Good thing we weren't using this phone as a business line! After a year of putting up with these phones, my wife's just 100% completely died! ...after only a year! Do yourself a favor, and get a better phone than this. I hate to blame a whole company on one product, but it may be a long time before I buy Samsung again.
Customer Rating: Summary: Basic Phone
Comment: I've had this phone for close to a year and I am currently using T-Mobile prepaid with it.
I can't speak much for the durability of the phone because i've been gentle with it but other than the battery cover, it seems well constructed.
The external screen is very clear and displays time & date, battery life, signal strength and if it is on vibrate or silent mode. The backlight activates when you hold down the side button for about a second. It displays caller information quite clearly.
If you only use it to make calls and text messages then this phone is a very good option to consider. It's keypad good and menus for basic features are very easy to use.
Customer Rating: Summary: Very Good basic phone
Comment: If you're like me and just want a basic phone, without all the extras, this one's a good choice. I got it to replace my old LG model, and I've been happy with the change. This Samsung is slender and decidedly not bulky, but it has relatively large keys that make dialing, etc., a breeze. It's set up like your standard cell phone--no new formats to get used to. I don't use the internet on my phone, so I can't speak to that.
The one con I will mention is that the back of the phone (the battery cover) seems very flimsy--I don't know what Samsung was thinking when it designed it. It seems like it's made of thin plastic. So if you're hard on your phone, this model might not be the way to go. Otherwise, I have no complaints. Its battery charges quickly, and the phone stays charged longer than my LG did. The charge portal is in a weird spot--took me a moment to find--and also has a flimsy cover. But overall, not bad, not bad at all.
Customer Rating: Summary: Sexy little red phone has the basics, good speakerphone, basic internet, portable flip phone
Comment: Looks: 8/10; this phone is definitely a looker. Red, and silver, with black on top of the flip where the glass is. It has a RED KEYPAD!
Ruggedness/Physical build quality: 7.5/10
Feels strong like diecast metal. Battery cover is thin, flimsy and scratches somewhat easy.
Call quality: 6.5/10
What cell phone is always clear? None I have owned..:)
Internet capability: 6/10
OK for text, checking your webmail, this will work OK. Sites with lots of graphics will SUCK BAD! You can't scroll left/right with it.
Battery life: 9/10
Excellent; I could have used it for probably 4 hous of constant web and voice. Excellent backup phone to keep in the glove box or in the purse for you ladies.
However the battery cover scratches VER EASILY. It is silver, not red, so the scratches are not as noticeable. The rest of the body of the phone does not scratch like the battery cover does.
I could easily take the battery cover, and a can of primer and a can of red duplicolor spray paint and go to town on this battery back, but that's more then most would want to do of course.
Menu and Software/OS: 6.5/10
I really don't think they put much time into this menu system, it's not very customizeable aor intuitive. Some things take 3 menu levels to get to. But you can assign shortcuts to the 4 way toggle button which is a good thing. However, you are limited in the things you can link to it; you cannot have the contacts/phonebook be one of them. I think you can make a link to those on the 2 buttons that appear on the bottom of the screen, but not sure yet.
The menu system is fairly simple, though.
The keypad is nice, it's red and it has partially raised keys, I felt it was pretty good. A little small, but that is what happens when you buy a small phone!
JAva support: 4/10
One thing I don't like about this phone is that if you install a java program, like say Gmail, it does not give gmail access to the internet.
