Customer Rating: 
Summary: The best chocolate fountain
Comment: After using a lot of different fountains, this one has an excellent presentation, and works very well. It's motor has a great working capacity and it has a beautifull color. I strongly recommend it!
Customer Rating: 
Summary: Like it a lot!
Comment: I like it quite a bit. I just wish it were bigger. I am a caterer and have used it for wedding receptions. It is a big hit with guests and brides a like.
Customer Rating: Summary: Motor too slow, then burned out.
Comment: Junk!
We melted, mixed and thinned the chocolate exactly per the directions enclosed. We leveled the unit with a bubble level.
Problem:
The unit uses and Archimedes screw to lift the liquid within the tower.
The tower must be precisely fitted over the screw in order for the screw to turn freely; there is too much play in the Archimedes screw/motor shaft connection.
That said, the motor turns too slowly to adequately lift the liquid; less than 2 RPM. We verified the screw was not bound and continued to let the motor run. Within 5 minutes, the motor failed. The chocolate had not hardened and was very free-flowing
We received the unit for Christmas 2007 and first used it July 26, 2008. We'll see if they honor the warranty which states 90 days from purchase, not 90 days from 1st use.
Customer Rating: Summary: Wonderful
Comment: Wonderful to use, easy clean up and worked awesome- perfect!!! For 5 hours no trouble! Don't forget to turn it off after 2 minutes and turn it right back on to have the perfect flow of chocolate that is the trick to perfect flowing chocolate!!!
Customer Rating: Summary: broken pieces
Comment: Is a good product with excellent price but...
I have bought several fountains as this one, but two of them have come you rotate that it was guaranteeing it is to re-put the broken pieces?
I live in caracas venezuela and it is very costly to return the fountain of which way might acquire the suppliesreplacements in good condition?
