Customer Rating: 
Summary: Good Value
Comment: This is a powerful little machine for a very good price. I love the quality of the Vornados. They are well made and much easier to clean than other fans. The biggest drawback is the noise level when set on the highest setting and that's the only reason I didn't give it 5 stars. The medium and low settings are fine, but if you want a super quiet fan, this is not it.
Customer Rating: Summary: serves it purpose well
Comment: I purchased this product to help currculate the heat that blows from our pellet stove. This was a great solution because now I do not need to turn on the heat at all the air cirulator has worked so well that the whole house is nice and warm. Saving us a lot of money on cold days!!!!
Customer Rating: Summary: It was great for a year
Comment: I have the Vornado 530 3 speed compact fan. It was great for the first year of owning it.. It was very powerful and provided great "white noise" while I slept at night. I live in So. California so I pretty much used it every night while I sleep mainly because I can't sleep without the sound of a fan running, and well, I live in So. California. But anyway, after a year of owning it it started squeaking and at times the blade wouldn't spin when I would first turn turn the fan on. I have cleaned the motor and sprayed WD-40 everywhere I could, but to no avail, it continued to squeak despite cleaning it as best I could. One would think that these little fans would last for longer than a year.
Customer Rating: Summary: AVOID VORNADO LIKE YOU WOULD THE PLAGUE
Comment: I'm posting this on all Vornado listings on Amazon, as all potential purchasers need to be aware of the shortcomings of Vornado's warranty policy.
I purchased two fans from Vornado direct. Both were larger, more expensive units (280 & 285) that had either ten year or lifetime warranties.
One year after the purchase, the 285 began to vibrate upon start-up. The fan blades would barely revolve, and the fan emitted a loud rattling sound.
I called Vornado's Customer Service and spoke to a Paula. Upon describing the problem, she stated the motor was bad and e-mailed an RMA. However, she told me I would be required to pay for the return shipping.
As this was a large, heavy, floor standing unit, I told her that I would be returning the motor only. She gave no indication that was a problem.
The motor was delivered to Vornado. 5 days later, they called and refused to perform the service without the remainder of the fan assembly. They also had the temerity to tell me that I had voided the warranty by removing the motor, and wanted to charge me for the repair, but again, only AFTER I spent additional money to send the rest of the frame back!
I have 3 problems with Vornado's actions in this matter: 1.) I had to return a defective IN WARRANTY product at my expense 2.) I told Paula upfront I would only be sending back the motor, and she didn't object, and 3.) where was I supposed to get a box large enough for a plus-three-foot-tall, floor-standing unit?
Disgusted, I told Vornado to throw the motor away and forget the whole thing. When I disassembled the unit to extract the motor, I found the fan to be of a cheap design and construction, so it would be possible that I would have a similar re-occurrence of the same problem in the future. Why waste further money on something that might fail again?
BTW: Both phone calls involved LONG hold times to get a customer service person. So, if you're forced to call them regarding service, be prepared to have something else to do while you wait.
Vornado might claim to stand behind their customers. After dropping the original +$150 on the two fans, going out-of-pocket for the shipping to return the motor, and having to dispose of the useless, motorless 285 frame, I can definitely attest to having felt Vornado there. My advice: Find another fan from a better company. Vornado brags about how their products are built in the U.S.; who cares, if you're not going to support your customers?
Customer Rating: Summary: Excellent Air Circulating Vornado
Comment: By far the best fan I have ever experienced in my life!
Have you ever in your life layed down on the floor on a hot day because the temp. on the floor was cooler? Well, with this device you dont have to lay down anymore to get cool. Ive use many other fans in my lifetime, round ones, square ones, oscillating ones, etc. And some of them seemed to work ok and kept me cool sometimes but there were other days where it felt like the only air coming out is hot air. But with the vornado, even on a hot day your air will be cool, just leave it on the ground in your room and point it up. i have a 10 foot ceiling and when i do this the whole room feels cool and I'm also able to feel a cool slight breeze
