Customer Rating: 



Summary: Wish I had years earlier
Comment: Love this product - wish I had years before instead of loading those cupcakes in gift boxes -easy to use and clean
Customer Rating: 



Summary: Top tray sags--ruins cupcakes on the bottom
Comment: This looks like a good idea, but it doesn't work, for two reasons: 1) The top tray is made of a soft plastic that sags down, making a mess of the surface of the cupcakes below. 2) The bottom tray is a real muffin pan (full depth), so once you put decorated cupcakes in it, you can't get them out without getting frosting on your fingers. I do not recommend this product.
Customer Rating: 



Summary: Good idea, not such a good design...
Comment: I was so excited to get this, as I am always carrying cupcakes to work events, friends' parties, etc. However, the bottom rack of the carrier is an actual cupcake pan, so the cupcakes are really hard to get in and out of the wells once they are decorated. Also, the top rack seemed to dip down in the center, smashing the tops of the cupcakes on the bottom rack. If you were doing very low frosting on these cupcakes, it probably wouldn't be a problem, but I usually pipe my frosting on, which makes it a little bit taller.
Customer Rating: 



Summary: cupcakes tilt
Comment: My daughter (15) used this to carry cupcakes to school and by the time she got to class, several had toppled. I agree with the comment about it being difficult to get them out of the bottom pan without smudging.
Customer Rating: 



Summary: Best muffin/cupcake carrier, ever!
Comment: This is the best muffin/cupcake carrier I've ever seen. I bought two, one for myself and one as a gift. It's very stable, very-very practical. I love it! And the price is excellent, too!